Privacy Policy

1. Introduction

Welcome to NeuroNav: Sam ("we," "us," or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App"). This policy also covers our use of third-party services including Firebase for authentication, Google Gemini and OpenAI for generative AI features, and RevenueCat for managing subscriptions.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the App depends on the content and materials you use, and includes:

Personal Data

Personally identifiable information, such as your name, email address, and basic profile information when you register for the App using Google Sign-In via Firebase. We only collect information that Google provides to us based on your Google account permissions.

Usage Data

Information about how you use the App, such as the features you use, the actions you take, tasks you create, notes you input, and your interaction patterns. This includes data related to your engagement with our AI-powered features.

Voice and Text Data for AI Features

When you use our voice-to-text or other AI-powered features, we collect the audio recordings and/or text you provide. This data is processed by third-party AI models (Google Gemini and/or OpenAI) to provide the requested service, such as transcription, summarization, or generating responses.

Subscription Information

If you subscribe to our premium features, we use RevenueCat to manage your subscriptions. RevenueCat may collect information necessary to process your subscription, such as subscription status, purchase history, and anonymized user identifiers. We do not directly collect or store your payment card details; this is handled by the respective app stores (e.g., Apple App Store, Google Play Store) and processed by RevenueCat.

3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the App to:

• Create and manage your account (via Firebase).
• Provide, maintain, operate, and improve our App and its features, including AI-powered functionalities.
• Personalize your experience and offer content tailored to your interests.
• Process your voice and text inputs through Google Gemini and OpenAI to provide AI-driven responses and services.
• Manage your subscriptions and provide access to premium features (via RevenueCat).
• Communicate with you about your account, updates, new features, and other relevant information.
• Monitor and analyze usage and trends to improve your experience with the App.
• Respond to your comments, questions, and provide customer support.
• Ensure the security and integrity of our App.

4. Disclosure of Your Information & Third-Party Services

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• With Third-Party Service Providers: We share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. These include:
  • Firebase (Google): For authentication (Google Sign-In) and potentially other backend services. Review Firebase's privacy policy: Firebase Privacy and Google Privacy Policy.
  • Google Gemini (Google): For providing generative AI features. Your inputs to these features are processed by Google. Review Google's privacy policy for more details on how they handle data processed by their AI models.
  • OpenAI: For providing generative AI features. Your inputs to these features are processed by OpenAI. Review OpenAI's privacy policy: OpenAI Privacy Policy.
  • RevenueCat: For managing in-app subscriptions. Review RevenueCat's privacy policy: RevenueCat Privacy Policy.
• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

We take steps to ensure that these third-party service providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed. However, we are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

7. Your Data Protection Rights

Depending on your location, you may have certain rights under applicable data protection laws. These may include the right:

• To access, update, or delete the information we have on you.
• Of rectification.
• To object to processing.
• Of restriction.
• To data portability.
• To withdraw consent.

If you wish to exercise any of these rights, please contact us using the contact information provided below. We may need to verify your identity before responding to such requests.

8. Children's Privacy

Our App is not intended for use by children under the age of 13 (or other age as required by local law), and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information as soon as possible.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the bottom of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: support@aideahub.ai